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Patient and Trip Management System for the Dutch Ambulance Services

In 2011, to meet the changing business requirements, Dutch Ambulance Services in Amsterdam and 6 other regions, needed a more advanced business system to support the complex patient and financial workflow of the emergency trips.

Together with our partner Navara we built an integrated platform for the registration of the ambulance care – advanced management of emergency trips, patient’s data, and financial operations of the ambulance services with the insurance companies and hospital organizations and pre-announcements to the hospital emergency room.

Process improvement has resulted in a significant decline in work on trip administration.

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